Keepin’ The Lights On
How Do Businesses Say ‘Thank You’
Ways to Show Business Gratitude
Share New Information
Take advantage of your blog or other communication resources to help people make the most of your product or service. The thank you benefit is that customers will trust you and have a greater appreciation for your products or services.
Gift Giveaways
This gesture provides insight into your business culture as well as opens communication for dialog. Be sure to include a personalized note with the gift to extend the appreciation!
VIP Rewards Program
Invite your loyal customers to participate in a VIP rewards program. Nothing too complex. It can be as simple as offering customers an annual discount on their anniversary.
Customer Spotlight
Regularly feature customers on your website as a gesture of thanks. It will create a sense of value and increase their pride in your mutual business relationship.
Daily Customer Service
Customers appreciate real email responses – not canned messages! Go a step further, make sure your customer service representative answers the phone without a script.
Hold an After-Hours Event
Once in a while, hold an exclusive invitation-only event for frequent customers. Give them the VIP treatment. Provide snacks and drinks while letting them shop after hours.
Source: colleeneakns.me/2UqqkbF
Denese is a lover of knowledge and puts her research skills and creative eye to good use with her infographics. When she’s not researching and designing visuals to present data, she spends time volunteering in her other passion–health education.