Making Use of Google

Making Use of Google Products

Making Use of Google

Most people are only aware of how to use Google as a search engine tool, but if you operate a small business, you may find Google’s various free tools to be beneficial.  Google has a full suite of tools that range from free – to paid, for business usage.  Today’s post will focus on the following Google products:  Analytics, Authorship, Places, Adsense, YouTube and Google +.

Google Analytics

I use Google Analytics to track my website’s statistics.  If you have a website and you feel it is not bringing you customers like you want, the first step is to find out how much traffic your site is actually getting.  Using Google Analytics will show you how many visitors you have, where they came from, what they looked at, and how long they stayed on your site, amongst other things.  You can filter these by day, week, month, a custom time period you specify or in real time.

One of the ways I use the information from my Google Analytics is to determine what types of content my audience prefers to read on my blog.  Some posts get more traffic than others.  By looking at the commonalities between the high traffic posts, I can better tailor the content that I write about here.  A lot of my posts are sparked by questions from clients, but they are also influenced by the traffic those topics produced.  My goal is always to write content that my audience wants to read and Google Analytics helps me do that.

Google Authorship

If you write content on your blog or someone else’s blog, Google Authorship is a way to receive credit for that piece in a more visually stimulating way.  With Google Authorship, content that you have written, when returned as part of a user’s search query, is listed with your picture next to it along with your name.  It adds a level of credibility that will entice the user to click your content over another listed article.

Google Authorship

Google Places

Google Places is a local online listing service that in my opinion functions similarly to Yelp.  If your business is listed in the phone book, chances are, there is already a listing set up on Google Places for you.  All you need to do is claim your listing, verify your information and add details.  Google users can leave reviews and get quick information about your business such as location, directions, hours of operation, and whether or not there is parking available.

An added benefit of claiming your listing (you can also add your listing if you are not already listed), is that just like Google’s other products and services, it influences search results.  If you are searching for a bookstore from your phone while you are out and about, Google will return local listings near the top of your search results based on your GPS location.  If that listing has been claimed and filled out completely by the owner, you will probably be more likely to visit that particular location.

Google Places

Google Adsense

“AdSense is an ad serving application run by Google Inc. Website owners can enroll in this program to enable text, image, and video.” – Wikipedia

If you have a website or a blog and you have dedicated ad space, but no advertisers, Google Adsense is a great way to fill that ad space and earn some passive income.  With time and the increase in your site’s popularity and traffic, you can later replace the ads served by Google Adsense with advertisers that you have engaged directly.  If you have a YouTube channel, you can monetize your videos through your Google Adsense account.

YouTube

Video has become an effective marketing tool and YouTube is one of the world’s largest search engines.  There is something about visual content that appeals to people and in a day and age where more and more people are turning to the internet to make purchasing decisions; video content can play a large role in persuading new customers to use your services or buy your product.  An additional benefit is that if you set up a Google Adsense account, you can also make revenue from the videos you post in the form of advertisements.

Now, do not expect to get rich instantly by posting a video and monetizing it.  It would need to go viral for that to happen.  Think about it more along the lines of getting two for the price of one.  By posting video content that is relevant to your audience or demographic, you are allowing yourself the opportunity to connect with your consumer base and potentially convert that into revenue, while also earning additional passive revenue from ad content furnished by Google Adsense.

Google+

I know, I know, not another social media platform, you are saying.  It is true that it seems there is a new social media platform that everyone is buzzing about and recommending almost every day.  Google+ was launched back in 2011 and, although it is not necessarily seen by many as a major contender, it can be beneficial to you.  If you already use a lot of Google products, adding Google+ into your rotation of social media networks is not very difficult.  By default, you already have an account.

Sharing content to your circles and audience on Google + can help boost your search engine rankings.  Google will even show your profile, picture and basic information in the sidebar just above the ads that run in that space, if your content is returned as a result to a user’s query.

Google Listings

 Everyone, their parents, their grandparents and just about every business known to man is on Facebook, and trying to jockey for consumers’ attention.  Google+ is a little less crowded and presents an opportunity to get in on the front end of a network, and build your audience.  By the time everyone else starts to make the migration to Google+, you will already be there.

This post does not exhaust the possibilities of the above mentioned Google products, but it should help to serve as a launch pad to explore these products.  Do not just stop at with these.  Explore everything Google has to offer and see what you can use and incorporate into your business.

5 Free Business Tools

5 Free Small Business Tools

5 Free Business Tools

Technology has been my greatest ally for running my business.  I often say that if it were not for technology, I am not sure that I would have a business.  Over the past few years, we have seen a rise in tech start-ups; that are creating a slew of online applications, mobile apps, and services that are a great benefit to small businesses.  Many of them offer free trials or stripped down services for free.  I have compiled a list of five free tools and services that are beneficial.

Dropbox

“Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. Dropbox was founded in 2007 by Drew Houston and Arash Ferdowsi, two MIT students tired of emailing files to themselves to work from more than one computer.” – from the Dropbox website

Dropbox is one of my favorite and most valuable tools that I use for my own business.  I have been using Dropbox for about three years or so.  I started off with their free 2 GB of storage plan that they were offering at that time.   I used it to store photos and music to save space on my computer.  With time, I found myself incorporating it more and more into my business.  I have a paid plan now, because I use it to store all of my client files and as a graphic designer, my files can get to be pretty large.

Dropbox makes it easy for me to share and receive large files with clients.  I can send them a link to download a large file from my Dropbox and I can setup and share folders with them to place large files like images in.  This takes the place of sending 10 emails with one attachment.  Another benefit is that because it is cloud storage, I can access my files from anywhere, on any computer and on any mobile device.  This is great for meetings and cuts down on the number of things I need to bring to a meeting or presentation.  Last year, my computer died and if my files had been stored on my computer, I would have been in trouble.  Instead, I borrowed a loaner computer while mine was being fixed, downloaded Dropbox and Voila!  I had instant access to all of my files again.

Dropbox still offers a free plan that comes with GB of space.  There are also several different opportunities to earn more free space.  You can earn an additional 125 MB for doing each of the following:  giving them 120 characters worth of feedback, tweeting that feedback, connecting your Twitter account, and connecting your Facebook account.  You can also earn up to 32 GB of space for each person that signs up for an account from your referral link (1 GB per person).  Additionally, the person that signs up from your referral link will gain an additional 500 MB of space so it benefits both people.

LastPass

“LastPass is a password manager that makes web browsing easier and more secure.” –from the LastPass website

Do you ever get frustrated with trying to remember your password combination for all of the sites that you visit?  Well, that is where LastPass swoops in to save the day.  With LastPass, you all of your passwords are saved in one place locally on your computer and they are encrypted.  To log into sites online, all that you need is a mouse click.  I am pretty new to this service myself, but everyone that has referred this service to me, loves it.

SlideShare

SlideShare is the world’s largest community for sharing presentations.  With 60 million monthly visitors and 130 million pageviews, it is amongst the most visited 200 websites in the world.  Besides presentations, SlideShare also supports documents, PDFs, videos and webinars.” – from the SlideShare website

SlideShare is a great way to put your content in front of a larger audience.  You can create informative presentations to share virally or you can use it as a tool to virtually send presentations to prospects. SlideShare offers additional paid plans that allow you to upload content that is larger in size, and comes with additional features, but it is free to sign-up and use.

Join.Me

join.me combines instant screen sharing and powerful meeting tools in an app that anyone can use to present, train, demo or concept. join.me is designed to be intuitive and accessible, providing features that you’ll use every day for everything from show-and-tell to formal presentations.” – from the join.me website

I have been involved in several virtual meetings online that utilized this service and I believe it is a great presentation and collaboration tool for meeting with groups in different geographic locations.  Like most services listed on this page, join.me has paid plans that offer more functionality, but some of the meetings I was involved in were using the free basic plan.  I was able to join in on a conference call for the audio portion and watch the presentation and examples through the join.me link that was provided for the meeting.  There is also a chat functionality that can be used as well if you need to mute your phone.

HootSuite

“The leading social media dashboard to manage and measure your social networks.” – from the HootSuite website

Managing social media profiles can be tedious and using a social media dashboard can help take away some of the headache in managing your social media profiles in-house. HootSuite has a great free plan to help you get organized, schedule postings and manage all of your social media networks in one place!

Take a few or all of these services for a spin see if you are able to add value to your business with them.  After all, what have you got to lose?  They are free!

 

This article does contain an affiliate link for the Dropbox service.  If you click the Dropbox link and sign up, we will both receive extra storage space.

Why You Should Blog | Freelance Graphic Design Blog

Your Business Needs A Blog :: Part 2

Why You Should Blog

Last week I talked about why your business needs a blog; and because I was fearful that if I made the post too long, you would get bored, I broke it into two parts.  This post will focus more on the increase in traffic aspect of why you need a blog.

How does a blog increase website traffic?

I mentioned last week, that if the content was informative and helpful to the reader, it could result in a purchase.  What I did not mention was that the content is the reason why the visitor landed on your blog post.  They searched for something on a search engine site like Google, and your blog post was one of the relevant search results that they clicked on.  With a little search engine optimization (SEO) help, your blog post may have been in the number one position on the search results page of their query.

Another reason why your blog post was where the visitor could see it in their search results, instead of being buried on page fifty-seven, is because you have been consistently blogging.  In the eyes of search engines, your website is considered relevant not just because that particular post was relevant to the visitor’s query, but because your site is “updated.”  Search engines take into account whether a website is being maintained or updated with fresh content.  Consistently blogging from your site adds new content, and new content is updated content in the eyes of search engines.  If you are not blogging, adding new products or updating the content on your website in any way, then search engines see your site as being stale.  Stale sites get buried on page fifty-seven.

Many businesses have a website designed, and because the information does not need to be changed very often, they only update them once or twice a year.   Normally this is only done to change the copyright year in the footer of the site or remove a staff member’s name that is no longer with the company.  Consider this scenario:  Company A sells pecans, has competitive prices and offers excellent customer service, but only updates their website once or twice a year.  Company B sells pecans that are priced above average and has a couple of complaints with the Better Business Bureau (BBB), but blogs weekly.  Customer C searches the internet to find pecans for sale and Company B shows up in Customer C’s search results on page one.  Company A is on page fifty-seven.  Although Company A is the better choice for buying pecans, Customer C will likely never find that out.

If you created a web site so that you could have a web presence, take it one step further and add a blog.  By doing so, you will increase your web presence and your earning potential.

Why You Should Blog | Freelance Graphic Design Blog

Your Business Needs a Blog :: Part 1

Why You Should Blog

When working with new web design clients, one of the questions that I ask when sorting out the content that will go on their website, is whether or not they will have a blog.  Often times, their answer is in the form of a question, “Do I need one?  My answer is always “yes.”  I truly believe that every business should have a blog because it is a relatively low cost way to market your business.

Having a blog drives more traffic to your site.  Before I started blogging for my business, I was averaging less than 10 visitors a month.  Not per day or per week, but 10 visitors per month.  Granted, at that time I was still working as a graphic designer in corporate America and freelancing only on the side.  I built a website like most businesses do, to establish a web presence and showcase my portfolio.  In my free time, I built an unrelated site to blog about some of my interests in natural hair, art and healthy living.  Within a few months, I was averaging over 1,000 visitors per month on that site.  10 visitors per month for a business that helps put food in my mouth compared to 1,000 visitors per month for something I do for fun, about random stuff that I like?  Yes, I thought the same thing you are thinking right now.

When I decided to freelance full-time, I also decided to dedicate time to blog for this site as well as my other site.  Actually, this site has become a significantly higher priority over my “fun site.”  Within a few months time, I saw my site traffic triple to over 30 visitors per month.  In a year’s time, I was averaging over 100 visitors per month and I only posted a new blog post once a week.  Not only did my website traffic increase, but it was what I consider “quality” traffic.  I blog about topics relating to: graphic design, marketing for small businesses and projects that I have done.  The services that my business offers relates to the topics that I write about.  As a matter of fact, most of my blog posts are born out of the questions that I get from clients; and friends and family that like to pick my brain.  That means that the majority of the visitors to my blog fall within the demographics of my client base.  In my opinion, that makes it “quality” traffic.  The added bonus is that this “quality” traffic only costs me the time it takes for me to sit down and type.

This leads me to my next point.  Having a blog can increase revenue.  It is all about the content.  If you have quality content related to your products and/or services, it can influence a visitor to want to learn more about your business, which can lead to a purchase.  How many times have you turned to the internet for information on a particular product or service and ended up on a blog?  If what you read was informative and helpful, did you do some further browsing on that site?  Did you make a purchase or contact them for further information about their services?  If you answered yes, then you fell within the category of being “quality” traffic for that particular site.  I have had several clients that were the result of landing on one of my blog postings and many more inquiries into the services that I offer as a result of reading my blog.  Again, the cost to market in this way for me, is just time.

Blogging as a form of marketing your business is fairly inexpensive.  If you have a website, then you already have a domain name and hosting.  You may have to get with your web designer if you are not very technically adept, but it will be fairly easy to add a blog to your existing site.  If your website was built within the last two years or so, chances are that it is already built on a content management system (CMS) like WordPress.  Websites that are built on platforms like WordPress make it easy to add a blog.  Other than time, which I consider a cost, most of your out of pocket expenses to blog will be related to content creation.

Can you spell and write a decent sentence?  Then you can probably write a blog post.  If not, you can pay to have one written using a freelance writer or a service like scripted.com.  If you are not sure where to find a freelance writer, check out sites like odesk and elance.  Not sure what to write?  Think like your customer.  What would they want to read?  What information would be helpful to them?  Remember, it’s not about you, but about them.  Help them and they will reward you with their patronage.

Think Like Your Customer, Make More Revenue

You hear it asked all of the time, “How do I make more revenue?”  The simple answer is to think like your customer.  This simple rule can make a world of difference when applied to your marketing plans, product development and the services you offer.  Often times, businesses approach their marketing from their own perspective, making money.  Your business’ goal is to sell, sell, sell, but you can actually sell more if you try to think from the perspective of your customer.  Put yourself in their shoes.  Ask yourself why your current customers buy your product or use your service?  Yes, it solves a problem that they have, but what made them buy your product or use your service over something or someone else?  If you can identify what that is, you can use it to your advantage and begin to look at your business through their eyes.  Give them what they want to see, hear and how they want to see and hear it.

No one, not even you, wants to be “sold to,” but businesses constantly bombard potential customers with “buy me,” “try me,” “I’m great!”  It’s all about them, the business, the product, the service.  What about the customer?  Step into their shoes and make it about them and not about you.  Here is a fictional example to illustrate my point, Lucy is a tax professional who’s clients love her because she is a certified tax professional.  This eases their minds and gives them confidence that their tax returns are done right, because they are afraid of being audited.  In her flyers to new potential customers, she uses this to her advantage.  The sales copy on the flyer plays on the fear of being audited while showcasing the fact that she is a certified professional and her years of expertise.  She even lists that in 5 years, she has only had one client selected to be audited, and she was able to help them through that process with a favorable end result.  Potential clients that view the flyer are still being “sold to,” but the language feels more relevant to them.

If you take this approach, thinking like your customer, you will be able to better engage them and sell to them.