The Holiday Hangover Remedy – 2019 Marketing Guide

Whew – made it through the end of 2018! The holiday seasonal campaign is officially over and you think you can rest. Unfortunately, there is little to no rest as your company sets in to high gear to start off the New Year implementing new ideas, but how do you transition the end of one seasonal campaign to the next?

Thankfully, many of the same principles that were used to execute the high priority and visible campaigns can be used in lower periods and future campaigns.

Reboot the Year with New Strategy

Specifically the end of the year holidays come with consumers who will reach deep in to their pockets to get the best gift for their loved ones and donate to their favorite charities. The love for over indulgence during the holidays is a trap many consumers fall in to. After the season is over, they get their credit card bills or see what’s in their bank accounts and pull the purse strings super tight. Now all that is left is space for necessary purchases for them and their families.

Seasonal campaigns bring in high traffic and working on the next seasonal campaign is a must, but with the dead of winter, many are overcome with cabin fever and need an outlet – that’s where your brand can enter. How do you feed the beast of “consumer boredom”?

January is when we see the New Year’s resolutions of ‘becoming healthy and exercising’ come in to full swing. Everyone wants to go to the gym and start their fitness routine. Is this something your company can take advantage of with fitness apparel, equipment, food or nutrition?

The beer, wine and spirits industry may see a dip in January as many participate in the ‘Dry January’ – where you eliminate alcohol during this month due to the over indulgence of the holidays.

No-Shave November (“Movember”) is when men forego shaving in order to raise awareness for men’s health issues. Is this an opening to engage and offer products/services that will create and keep interest in your company? Can this be used a ramp up to the end of year holiday season?

Social movements and issues can be a time to create a buzz about your company when there is time in the campaign schedule. Do you take advantage of National Hot Dog Day or National Unicorn Day? What reflects best on the offerings of your company to capitalize on during the year?

Being able to mix in your company’s main brand strategies and mission with different opportunities are worth putting in to a calendar to understand the true lulls of the year with the high priority campaigns.

Same Tactics, Different Application

Through the seasonal campaigns you can decidedly identify consumers that will be interested in your brand and certain products or services within. How can that continue through the rest of the calendar year?

  • Data – bringing in your analytics team to debrief on the results of the seasonal campaigns is crucial to shaping the next campaign and strategy.
  • Calendar Keywords – just as you would have a content calendar for social media, blogs, podcasts, etc., you can align those tactics with specific keywords that will help boost sales during seasonal campaigns and the in-between.
  • Adjust Retargeting Ads – looking at the data to segment your audience differently for targeted ads may help during the low periods.
  • Highlight Seasonal Favorite Items – during seasonal campaigns many are inclined to review the items received or they gave as a gift. Use the highest rated items from the seasons to re-promote during the lulls.
  • Build Excitement – offer a competition or sweepstakes after large seasonal campaigns to keep and foster enthusiasm for your brand and products.
  • Social Media – the most powerful tool to story tell and engage with your consumers. Create thoughtful stories for followers that resonate with seasons, trends, issues, etc. Being able to utilize the platforms your company has to learn from your consumers during the “downtimes” to understand interest during different times of the year will only be beneficial to shape larger campaigns and to fill in the gaps.
  • Experiment – the lulls are the times to play around with new ideas whether it’s through social media, paid advertising, or print. Taking your results to shape these risks could grant high rewards that can be used in or reshape the larger campaigns.

Curbing the Craving

When it comes to its simplest form – how can brands curb the craving from over indulgence that the seasonal campaigns invite? Especially, that big end of the year seasonal campaign!

Consumers will want to spend as much as possible, while knowing they are receiving the best deals. So, how can companies use that lust the consumers have to power through to the next campaign?

What the everyday consumer wants:

  • Incentives – What will I get for buying your product or using your service? What’s in it for them?
  • Sales – How much do I really have to pay? What discounts are you offering?
  • Engagement – What will be my in-store shopping experience and service from your company? Will my overall user experience online be satisfactory?

Keeping these key features in mind when developing new strategies for your year will be crucial in how much you stay in the black vs red before the end of the year.

When determining your branding and marketing efforts for your seasonal campaigns, contact Colleen Eakins Design to set up a consultation to learn how we can best support you.

Brand Review and Digital Tune-up for 2019

It’s time for another brand review, aka digital tune-up for 2019. Have you taken a look at and done the things in this infographic? Check out this infographic by Denese to see what you should do!

Thinking Visually: Stock Photography Tips

Do you need imagery for your marketing needs but unsure of what rights-managed, royalty-free and licenses mean? Here are some stock photography tips!

Empathetic Content Marketing in Action

Want to employ empathy in your content marketing campaigns? Here are some ways and ideas to help you brainstorm new ideas.

Empathy in Marketing Explained

Stereotypically, when a person says that they are in marketing, other’s reactions usually steer towards the side of ‘they are just trying to sell me stuff’. Well, in essence, yes, but there is a major point that is left out in that thought. Marketing professionals need to connect with their target audience on certain emotions that invoke the need for that specific product or service. Being able to use empathy in your marketing campaigns can keep loyal consumers and convert new.

Empathy, according to Merriam-Webster, is the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner.

In other words, put yourself in someone else’s shoes to fully feel how a certain experience has affected them and how you would feel if the same thing happened to you. Do not just feel only sorry or pity for them, as that is only sympathy.

Roadblocks

In today’s world, there is so much ‘noise’ that a user can choose to block out, just by the click of a button. Creating an immediate response and connection from a post or video to draw in your audience is crucial to achieving the company’s goals.

Look through your own personal news feed and you will find your peers looking for advice and solace through the computer and cell phone. Businesses in today’s world must recognize that in order to reach the end user, human connection must be made without complete human interaction.

You may also find that the audience you are trying to connect with, finds that you are capitalizing on a serious issue or that somehow your company was the first and only to experience such a hardship. This can flare up during times of political, economic, societal instabilities. Marketers must be sensitive to the external circumstances that can deeply effect how your consumers view the issue combined with your brand.

How can your business break down the roadblocks of today’s powerhouse digital medium?

Do:

  • Ensure your company has a goal for the marketing campaign that adheres to your brand standards.
  • Fully understand the wants and needs of your audience before developing the campaign.
  • Use true emotions in your marketing collateral – you are a person with your own experiences, use that advantage.
  • Teach and inspire through all tactics (videos, posts, etc.) as this will invoke the truest emotions from your audience.

Don’t:

  • Have more than one goal for your campaign, this will confuse your audience on the brand’s sincerity.
  • Lecture, as empathy will be taken for preaching.
  • Use blatant calls to action, as your audience will need to take from their own experiences and find the underlying message. An obvious CTA (call to action) will deter from the emotions trying to be pulled from the audience.
  • Try to fit empathy in to a generalization, everyone feels and experiences differently. Remembering this can help maximize channels and strategy in your campaign.

Examples of Empathy Campaigns

Hyatt Hotels Corp.

Hyatt’s campaign, since its launch in 2017, as centered on the understanding that their employees are people, too. That Hyatt employees care and are willing to make to make the human connection as it feeds in to everyone’s happiness while staying at the hotel. This seems like a no-brainer, as everyone is a person and should have a level of compassion and empathy to help others.


Dove

For years, Dove has led the way in evoking emotions from their audience that every person can resonate it with. Their ‘Real Beauty’ campaign launched in 2013 and Dove, even though just a toiletries company, has found a way to generate authenticity of the social issue of self-esteem that runs deep in the heart of all. They have found a way to make a simple soap help others feel good in their own skin.


23andme

As a newcomer to the ancestry discovery market, 23andme had to find a way to distinguish itself from the market leader. Instead of just finding out more about who you are and where you come from, it was taking those results and using them to truly discover a deeper meaning of your heritage. Traveling to develop a connection with those regions visited, helps guide oneself to know how you can recognize each aspect of your background. When we travel, we want to see and experience – to live. 23andme was able to develop a deeper meaning to seeing the world – it was seeing and understanding yourself within a larger community.


At Colleen Eakins Design, we are ready to help assist in bringing your campaign to life. We will identify with your strategy to develop creative that will bring out the emotions and reactions needed from your audience base. Contact us today to get started!