6 Social Media Content Ideas [infographic]

Denese EakinsDenese is a lover of knowledge and puts her research skills and creative eye to good use with her infographics. When she’s not researching and designing visuals to present data, she spends time volunteering in her other passion–health education.

Email Marketing Best Practices

Denese EakinsDenese is a lover of knowledge and puts her research skills and creative eye to good use with her infographics. When she’s not researching and designing visuals to present data, she spends time volunteering in her other passion–health education.

Don’t Overlook the Importance Of Email Marketing In 2018!

As a small or medium-sized business, having effective and affordable marketing campaigns is your secret weapon for increasing sales and profits. One of the most potent marketing mechanisms that business owners can use to tap into their customer base is Email. While you might think that Email marketing isn’t useful, the truth is quite the […]

Killer Customer Service Phrases…and Their Alternative Solutions

Denese EakinsDenese is a lover of knowledge and puts her research skills and creative eye to good use with her infographics. When she’s not researching and designing visuals to present data, she spends time volunteering in her other passion–health education.

5 CSR Phrases That Every Customer Service Agent Needs To Use

Customer service representatives (CSR) need to be trained to handle a variety of situations when dealing with client inquiries or complaints. Words are a powerful thing and when used correctly, expressions and phrases can help resolve disputes and misunderstandings amicably. The way that things are worded is everything! For example, in 2016 Facebook made a […]

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